Advice
PBID helps businesses with a wide range of problems and enquiries, providing a stronger voice on issues of common concern.
Business Advice and Grants
For information on business growth, recovery, grants, loans, training and employment from Business Link London.
T: 0845 6000 787
E: info@bllondon.co.uk
W: businesslink.gov.uk
Business Rates
For advice on business rates from Westminster City Council or rates revaluations through Montagu Evans or Hexagon Mangement.
T: 020 7312 7505
W: westminster.gov.uk/services
W: montagu-evans.co.uk
W: hexagon-management
Commercial Waste
First Mile general waste collection
T: 0800 612 9894
W: customer@thefirstmile.co.uk
Westminster City Council's commercial waste
T: 020 7641 6180
W: westminster.gov.uk/environment/
Congestion Charge
For information about the boundaries of the Congestion Charge Zone or for details of how to pay the charge.
T: 0845 900 1234
W: tfl.gov.uk/cclondon
Crime and Anti-Social Behaviour
For assistance from the BID's four-strong Community Safety Team, who patrol the BID area and assist businesses. In an emergency, or when someone is in danger, please call 999.
T: 07969 651656 for the BID CST Team
T: 020 7641 3000 for the Anti-Social Behaviour Hotline
W: westminster.gov.uk/policing
Crossrail
PBID can assist with Crossrail enquiries, but further information can also be obtained directly from the Crossrail team.
T: 0345 602 3813
E: helpdesk@crossrail.co.uk
W: westminster.gov.uk/services
W: crossrail
Food Business
For all matters relating to food safety and regulations.
T: 020 7641 1092
E: foodsafety@westminster.gov.uk
W: westminster.gov.uk/environment/
Licensing
For any licensing problems or applications.
T: 020 7641 7822 or 020 7641 8549
W: westminster.gov.uk/licensing
Litter, Waste, Graffiti, Abandoned Vehicles
For 24-hour assistance with litter, dumped waste, graffiti, dog fouling, noise, abandoned cars, and building site nuisance.
T: 020 7641 2000
W: westminster.gov.uk/environment/
Paddington BID Bills
BID charge bills are sent out annually in advance by Westminster City Council on behalf of Paddington BID. However, when a business moves into or out of the area during the year, a new charge is issued or a refund is given. Billing enquiries are handled by Capita.
T: 020 8315 2112
E: WestminsterBIDS@capita.co.uk
Parking, Loading and Unloading
For information regarding parking permissions, loading restrictions and general transport enquiries.
Guide to parking & driving in Westminster 2011/12
T: 020 7823 4567 (24hrs)
W: westminster.gov.uk/transport
Safe and secure parking
The Colonnades, Porchester Terrace, W2
T: 020 7274 1874
W: www.parking-pros.co.uk
Planning
To obtain and apply for planning permission or for any planning enquiries.
T: 020 7641 2513 (weekdays 9am - 5pm)
E: planninginformation@westminster.gov.uk
W: westminster.gov.uk/environment/planning
Roads and Lighting
To report road defects and street lighting faults or street flooding i.e. blocked gulleys
T: 020 7641 6275
W: westminster.gov.uk/transportandstreets